At CityBDMart, we are committed to delivering your orders quickly, safely, and efficiently across Bangladesh. Please read our shipping policy below to understand how we handle deliveries.


1. Shipping Coverage

We deliver products all over Bangladesh, including major cities and remote areas, using trusted courier partners.


2. Shipping Time

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 2–5 business days

  • Delivery times may vary depending on your location and product availability.


3. Shipping Charges

  • Inside Dhaka: ৳60–৳80 (depending on size/weight)

  • Outside Dhaka: ৳100–৳150 (depending on courier and product type)

  • Free delivery may be offered on special promotions or minimum order amounts.


4. Order Processing

  • Orders are processed within 24 hours of confirmation (except weekends and public holidays).

  • Once shipped, you will receive a tracking number via SMS or email (if applicable).


5. Delivery Partners

We work with reliable delivery partners such as:

  • Sundarban Courier

  • SA Paribahan

  • Pathao Courier

  • Steadfast

  • Others depending on your area


6. Delays and Exceptions

Delays may occur due to:

  • National holidays

  • Unavoidable weather conditions

  • Remote delivery locations
    We appreciate your patience in such cases.